YOUR CATALOG

Your catalog is designed to have new pages added to it as new products are added to our line. If you would like to receive these new updates free of charge, please remain a current customer by ordering from us at least every two years.

SHIPPING

Most orders will be shipped within 48 hours by the U.S. Postal Service. Express service is also available at an additional cost. Shipping charges are subject to change without notice. For shipping rates, please call.

GUARANTEE & RETURNS

We fully guarantee the quality and workmanship of all our products. If you are dissatisfied with any item from our catalog, you may return it, in its original condition, within 45 days of receipt and we will provide either an exchange or a refund of the cost of the hardware. Shipping charges are non-refundable. Please call prior to returning any item.

Your complete satisfaction is important to us. We are unable to provide refunds or exchanges on special order items, custom work or modified hardware. Londonderry Brasses, Ltd. cannot be responsible for any losses or damage through shipping or other circumstances beyond our control.

BACKORDERS

We keep an ample supply of all items shown in our catalog in stock. However, if any item should be out of stock, you will be notified immediately.

CUSTOM WORK & SPECIAL ORDERS

If you are in need of an item not shown in our catalog, we may be able to find what you need and special order it for you. If you require custom casting, please call our office for details.

PAYMENT

Payment can be made by MasterCard, Visa, American Express, check or money order in U.S. funds. Pennsylvania residents, please add 6% sales tax to your final order total, or send a signed and completed Pennsylvania tax exemption form.

If you have been invoiced, your invoice will be packaged with your order.

Payment is expected within 30 days of the receipt of your order.

No third party orders or checks are accepted. The party placing the order is solely responsible for full payment.

We no longer offer any discounts on any orders.

PRICES SUBJECT TO CHANGE WITHOUT NOTICE.

HOURS

8:00 a.m. – 4:00 p.m. Monday – Friday (Eastern Time)
Telephone: (920) 202-3848         Fax: (920) 997-0337       E-mail: londonderrybrasses@gmail.com

www.londonderry-brasses.com

We will be closed Christmas Eve through New Year’s Day, in addition to other major holidays.

 

 
 

 
© 2009 Londonderry Brasses, Ltd.
All text and photographs are the property of Londonderry Brasses, Ltd.
and may not be reproduced without written permission.